FAQs

FREQUENTLY ASKED QUESTIONS

 

How do I use Halo 47™?

Shake bottle well to mix the carnauba (settling is normal). Spray a light mist onto surface. We recommend doing one 2’x2’ panel at a time. Gently wipe in one direction with a clean microfiber towel. Buff to a shine using a dry microfiber towel. NOTE: For excessively soiled surfaces (mud or sand or heavy dirt) pre-rinse first with water.

 

Is Halo 47™ safe to use on windows?

Our product is safe to use on glass windows (not recommended for use on plexiglass windows). Carnauba helps against scratches and leaves windows slick and protected.

 

Will Halo 47™ protect my paint?

Yes, the carnauba in Halo 47™ helps to protect against heat, UV Rays, and hard water.

 

What does “rinse free” or “waterless wash” mean?

Rinse free or waterless wash means you do not have to rinse or hose down the surface before or after you apply the product. It is also what is called “dry washing”. It does not scratch or damage the surface when performed properly and also helps save time on washing.

 

What is carnauba?

Carnauba is a wax substance that is acquired from the leaves of the carnauba palm tree. It is a natural wax that protects the leaves from heat, UV rays, and water. It is widely used in detailing products for waxing, polishing, and cleaning.

 

Can I pick up my order?

At this time, we do not have a physical location for pickup, sorry.

 

Can I return an item?

We only accept returns for items damaged or broken during shipping. Please send us an email with a photo of the product you would like to return for verification. Email must be received within 7 days of when you received your product.

 

When will I receive my item?

 Expect to receive your item(s) within 5-7 business days after the order was placed. If you do not receive your order, please contact the carrier and provide your tracking number.